Iain Lee has recounted the extraordinary story of how he had to be rescued from falling down a well yesterday
Some 999 calls which should be dealt with in an hour are being dealt with in a mater of days
Police are sometimes taking days to respond to emergency calls as system faces severe strain, finds watchdog
Team of marine divers dispatched to drag body out of water - only to find it was made of duvet and toilet rolls
West Ham United are being asked by Essex Police to stop calling emergency services when their team loses.
Three cases all dealt with in final weeks of September
The 999 service started in 1937 and handled more than 1,000 calls in its first week. Now it takes roughly 560,000 a week