With news that Southern Rail customers face further misery, a leading campaign group has asked why this is the only railway that can't resolve the role of conducters on its trains.
Southern Rail workers are set to go on 14 days of strikes over five separate blocks. Mick Cash, general secretary of the National Union of Rail, Maritime and Transport Workers, said his members were striking to maintain a safe and secure service, due to rising questions about conductors' roles.
Bruce Williamson, a representative of Railfuture, spoke to talkRADIO: "This issue has been resolved on other railways. So what's special about Southern? What's different about Southern?
"Generally speaking we support the notion there has to be a human presence on trains, but the issue of pressing a button is a little bit of a red herring.
"Why can't they resolve this? Why does it have to drag on?"
Click on the link to hear the full interview.
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