Facebook revamps policy on deceased users


Tuesday, April 9, 2019

Facebook has updated how it deals with users who have died, including preventing their accounts being promoted to friends and family on birthdays.

The social media giant will also introduce a new 'Tributes' section for memorialised accounts, which will enable friends and family to share posts in a separate area of the profile, preserving the original section.

Figures from the social network showed that 30 million people view memorialised profiles - the accounts of people who have died - each month.

Artificial intelligence will be used to stop the profiles of deceased friends and family appearing in places that "might cause distress", including as a recommendation to be invited to an event or through birthday reminders.

Facebook chief operating officer Sheryl Sandberg said: "People turn to Facebook to find community during life's highs and lows.

"We know the loss of a friend or family member can be devastating - and we want Facebook to be a place where people can support each other while honouring the memory of their loved ones."

Facebook also announced an update to its legacy contact feature, which enables users to choose a person to look take control of their Facebook account after they die.

"We hope Facebook remains a place where the memory and spirit of our loved ones can be celebrated and live on," Ms Sandberg added.

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