Ferry strange: No-deal Brexit shipping firm accused of copying takeaway menu's terms and conditions

Seaborne Freight

The building housing the Seaborne Freight offices. Image: Kirsty O'Connor/PA

Thursday, January 3, 2019

A firm with no boats awarded a £14m ferry contract has been accused of copying its website terms and conditions from a takeaway menu.

Seaborne Freight first came under fire after it emerged the company had no boats, despite being hired to provide freight services between the ports of Ramsgate in England and Ostend in Belgium in the event of a no-deal Brexit.



Now, it stands accused of copying the terms and conditions on its website from a takeaway menu.

In a now-deleted section of the terms and conditions under the heading "Placing an order", the website encourages customers to check goods before paying for a "meal/order".

A screenshot of the terms and conditions. Image: Tom Watson/Seaborne Freight

The passage also makes reference to a "delivery driver", and asks customers to make sure they have provided the correct address.

Another passage refers to not tolerating "hoax delivery requests" or "false orders".

The Department for Transport told the Mirror that parts of the terms and conditions posted to the company's website had been put up in "error" and was now being rectified.


'Website T&Cs copied and pasted from a takeaway delivery site'

The mistake was highlighted by deputy leader of the Labour Party, Tom Watson, who posted the passage on Twitter with the caption: "Seaborne Freight. No ships, no trading history and website T&Cs copied and pasted from a takeaway delivery site...".

However, Seaborne Freight told talkRADIO that the ferry company did intend to serve food on-board its ships.

It continued: "Seaborne Freight (UK) Limited (SFL) is currently making preparations across its business for re-introducing the Ramsgate to Ostend Ferry service and has been working on the project for the past two years. Naturally these preparations include ongoing updates to its pre-launch website, including T&Cs.”