Samsung Galaxy Note 7 problems are 'well beyond embarrassing'

Samsung's problems are 'well beyond embarrassing', as they halt production of the Galaxy Note 7

The Samsung Galaxy Note 7 has been recalled in many countries (Getty)

Monday, October 10, 2016

Samsung has "screwed up" in its handling the problems with the Galaxy Note 7 and the situation is "well beyond embarrassing".

That's according to technology advisor Tom Cheesewright, after Samsung today announced a "new production plan" for the Note 7.

A number of outlets, including the Wall Street Journal and New York Times, had earlier reported that the company had suspended production of the Note 7. It is claimed that the latest batch of phones, which were themselves meant to replace devices liable to explode, are still at risk of exploding due to faulty batteries.

Futurist Cheesewright told the Two Mikes "They don’t all have the same battery in, so the battery that has been the cause of this massive problem for Samsung is actually made by a division of Samsung itself.

“It could be that a third of the phones out there are completely safe, I would imagine what they’re trying to do now is work out what they've got in their stores.

“This goes well beyond embarrassing for Samsung, this is an on-going saga that should have been solved very quickly," he added. “They screwed up how they handled it in the US by not going to the US authorities for an official recall."

Listen to the full interview to find out more