Train passenger who 'slipped on pigeon poo' gets £28k payout

Network Rail paid out nearly a million pounds

Thursday, August 8, 2019

Network Rail has paid out £28,000 to a passenger who “possibly slipped” on pigeon poo and hurt their leg at Paddington station.

It was one of the largest compensation payouts from National Rail in the past five years for slips, trips and falls at railway stations.

The largest single payout was £40,000 after a passenger “slipped on some liquid and landed heavily on their right hip” at London’s Charing Cross.

A total of £950,000 was paid out by the rail provider for 290 claims, at an average of £3,275 per claim.

In some instances the money contributed towards the claimants’ legal costs.

Network Rail spokesman Philip Thrower said the company “takes our responsibilities seriously”.

“If we are at fault for causing damage or injury to anyone, we rightly compensate them for those accidents and put in place new ways of working to stop them from happening again,” he said.

“With tens of millions of people using our stations every day; only a tiny fraction of a per cent experience a mishap.”

Other successful compensation claims include £6,000 for a passenger who slipped on “discarded tomato sauce” at London Liverpool Street, hurting their wrist and both knees.

The lowest amount claimed was £10, after a passenger suffered “personal injury and damage/messing to suit” when they slipped on ice at Victoria.

Victoria station in London was the location for the most successful claims, with 44.

This was followed by London Waterloo and Leeds, both with 32, Euston with 27, and Liverpool Street with 24.

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