A video has been shared online of an employee at a coffee shop in New Delhi slapping a customer.
Law student Arpan Verma saw and pointed out cockroaches in a refrigerator in a Cafe Coffee Day shop, according to NDTV.
The employee then proceeded to slap the student over the incident, but then the footage ends so it is not clear what happened next.
Verma has reportedly claimed online that staff were hiding the insects with menus in the hope customers wouldn't notice.
He also said he was falsely accused of harassment and abuse by the woman who hit him.
The company in question is going to investigate the incident.
Watch the video below