passengers

Tuesday, January 29, 2019

Tuesday, January 29, 2019

UK rail user satisfaction at 10-year-low

UK rail user satisfaction at 10-year-low

UK rail user satisfaction at 10-year-low

Passenger satisfaction with rail services has fallen to a 10-year low after the industry was plagued by a series of issues.

Monday, November 26, 2018

Monday, November 26, 2018

New independent body set up to deal with rail passengers’ complaints

New independent body set up to deal with rail passengers’ complaints

New independent body set up to deal with rail passengers’ complaints

Rail passengers unhappy with how their complaints have been handled will be able to use a new service from Monday.

Tuesday, October 2, 2018

Tuesday, October 2, 2018

Passengers stranded after airline collapses

Passengers stranded after airline collapses

Passengers stranded after airline collapses

The collapse of Primera Air has left passengers stranded and many others forced to pay for expensive alternative tickets as the airline confirmed it had entered into administration.

Monday, December 11, 2017

Monday, December 11, 2017

Hundreds of flights grounded due to bad weather

Storm Caroline: 50,000 British Airways passengers stranded after severe weather causes cancellations and diversions

'50,000 British Airways passengers left stranded' after Storm Caroline chaos

After extreme weather over the weekend, hundreds of planes and airports have been affected by the snow and ice.