Claire Bailey, an independent retail expert has said that self-service checkouts in supermarkets give some people “an opportunity to be dishonest”.
Clarks shoe shop are training 6,500 staff in a bid to improve children’s language skills, but National Literacy Trust’s Judith Parke’s has said it is “not about teaching” children, it is about “modelling good communication between an adult and child”.
Online retailer ASOS has warned over sales and profits after experiencing a "significant deterioration" in trading in the run-up to Christmas.
Bargain store B&M has been ordered to pay a record £480,000 fine after selling knives to teenagers as young as 14.
Numbers show that approximately 50,000 staff have been made redundant or seen their role put under threat, with the bulk of them working for well-known high street chains.
The retailer reported an operating loss of £74.3 million for the year to March 24, having made £97.6 million profit in the previous year.
Sales were down 2.2% on May last year, making it eight months since in-store like-for-like sales have shown growth of 1% or more.